![]() Repeat steps 4 and 5 until no more updates are offered. If further updates are required, follow the instructions in TomTom HOME. TomTom HOME checks your device to see if updates are required. This step guides you through installing updates from HOME onto your device or memory card. Switch off your navigation module, remove theĪnd insert it into the card reader connected to your computer. Wait for a few seconds so that the card can be initialised by your navigation module. Wait for the navigation screen to appear. Start the car and switch on your navigation module. In the notification area and then choose the If you are in the Metro interface you first need to select This step guides you through reinitialising your memory card in your car. Right click on the navigation device or card and select : Your navigation device might not have a label or name, but only a drive letter. In the Devices with Removable Storage list. This step guides you through formatting your device or memory card : , then close TomTom HOME completely by right-clicking the TomTom HOME icon in the taskbar notification area and clicking Select the checkboxes for the following categories if they are present: Scroll through the list of applications until you see ![]() Start TomTom HOME by right-clicking on the This step guides you through deleting the files that have been downloaded to your computer using TomTom HOME: Depending on the map size this may take a while. The folders are copied to the new folder. , to copy the files and folders into your backup folder. On your keyboard or right-click in the folder and select Go back to the backup folder you created earlier and either press On your keyboard to copy all files and folders. Right-click on one of the selected files or folders and choose On your keyboard to select all files and folders. Into a card reader connected to your computer.Īnd then type a name, for example "TomTom Backup".ĭouble-click the Removable Disk of your device orĪ window opens showing the files and folders of your TomTom device or You will need a backup of your map folder if you do not have a map available on your account:Ĭonnect your device to your computer and switch it on, or insert your It is therefore important to follow the steps below for making a backup of your device. If you do not have a map on your account, it is vital that you make a backup as described in the first step below.įor built-in devices there are certain folders that TomTom HOME will not offer for repeated download. : Your navigation device does not function correctly without a map. ![]() Necessary files and folders are then restored from your computer and TomTom HOME. These instructions format the navigation device to delete all of the installed items. A built-in device is a TomTom device that is supplied with your car, most often integrated into your dashboard. The following instructions are only applicable to built-in devices that use TomTom HOME for updates. Your device will now use the new map.If your navigation device is not functioning correctly, reinstalling the device software may solve the problem. Disconnect your device from your computer. This could be caused by a firewall blocking or impeding the download, or it could simply be due to a slow internet connection.Ĭlick the blue eject button in the bottom right of TomTom HOME to safely disconnect your device. If the error occurs after a few hours then it is due to a slow download speed. If the error occurs at the beginning of the download, it is usually caused by a firewall setting that is blocking TomTom HOME from connecting to the TomTom HOME servers. If you get a server time-out error, it means that the connection between your device and the TomTom HOME servers is not sustainable. Your new map is shown in the list of updates. : Make sure you use the same account that you used to purchase the map. Enter your user name and password, then click If your firewall asks for permission, make sure that you allow TomTom HOME access to the internet to enable the download. ![]() If you are using a laptop then make sure it is plugged in to a mains power supply. ![]() The download and installation may take several hours. We advise that you turn off any "Stand-by" and/or "Hibernation" modes on your computer to prevent any interruption of the map download process. : Downloading a map can take up to several hours, depending on your internet connection speed and the size of the map you are downloading. ![]()
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